Privacy Policy

Nirmalam.org Privacy Policy

Effective Date: 01-Jan-2014

Nirmalam.org ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.  

Information We Collect:

We collect two types of information from users:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, payment information, and any information you provide through our contact forms or when registering for services.  

• Non-Personal Information: This includes information that cannot be used to identify you directly, such as your browser type, IP address, operating system, access times, and the pages you visit on our website.

How We Use Your Information:

• We use your personal information to:

  • Respond to your inquiries and requests.  

  • Process your registration for services.

  • Process your payments for services.

  • Send you information about our services, promotions, and events (with your consent).

  • Improve our website and services.

• We use your non-personal information to:

  • Analyze website usage trends.

  • Improve the user experience on our website.

  • personalize content and advertising.

Payments:

We may collect your payment information, only UPI ID, to process payments for our services. We do not process payment to you from our end. All the payments paid in excess are adjusted against future services.  All payments are received via UPI id 9491886881@upi

Marketing:

We may use your contact information to send you marketing communications about our services and products that we believe may be of interest to you. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in the communication. We will not sell your personal information to third parties.  

Your Responsibility:

You are responsible for maintaining the accuracy of your personal information. We encourage you to update your information promptly if it changes.This is a manual process done over email, we do not maintain trail of this information for you to review.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.  We being in Mental Health Industry, do not maintain any patient history to maintain personal privacy.

Dispute Resolution:

Any disputes arising from or related to your use of our services or this Privacy Policy shall be resolved exclusively through binding arbitration conducted in Tirupati, India. The arbitration shall be conducted in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996, or another mutually agreed-upon arbitration organization. The arbitrator's decision shall be final and binding on all parties and shall not be subject to appeal. 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.  

Contact Us:

If you have any questions about this Privacy Policy, please contact us at nirmalam.lifestyle@gmail.com.

Disclaimer:

Nirmalam.org is not responsible for any third-party websites you may access through links on our website. We encourage you to review the privacy policies of any third-party website before you submit any personal information.

By using our services, including our apps, you agree to be bound by the terms of this Privacy Policy, including the dispute resolution provision.